Shipping & Delivery Policy
Last Updated: [10/12/2025]
At Yagobotix, we aim to deliver your order quickly, safely, and efficiently. This policy explains how we handle shipping, delivery timelines, courier partners, and what to do in case of delivery issues.
1. Shipping Partners
We ship orders through trusted courier companies such as:
- Delhivery
- Bluedart
- DTDC
- Amazon Shipping
- India Post (for remote areas on request)
- etc.
Your courier option may vary depending on your location.
2. Order Processing Time
- We ship most orders within 24 hours (Monday to Saturday).
- Orders placed on Sundays or public holidays are dispatched on the next working day.
- Same-day dispatch is available for orders placed before 12:30 PM.
We make every effort to ship items together; however, separate shipments may occur depending on stock availability.
3. Delivery Time
Typical delivery timelines are:
- Metro cities: 2–4 days
- Tier 2 & Tier 3 cities: 3–6 days
- Remote locations: 5–10 days
Delivery speed is controlled by courier companies and may vary due to weather, festivals, or logistics delays. Please plan your orders accordingly.
4. Shipping Charges
Shipping charges (if applicable) are shown at checkout depending on:
- Weight
- Delivery address
- Courier availability
For certain orders, we may offer free shipping promotions.
5. Order Tracking
Once your order is shipped, you will receive an email/SMS with the tracking number.
You may track your shipment using our “Track Your Order” page or the courier’s website.
6. Damaged or Tampered Package
If you receive a package that is:
- Damaged
- Opened
- Tampered
- Not in good condition
Please refuse the delivery and notify us immediately:
Email: support@yagobotix.com
Phone: +91 8445536361
We will arrange a replacement at the earliest.
7. Shipping of Invoice
As per Indian tax regulations, all shipments include a bill/invoice showing:
- Product details
- Price
- GST details
- Seller information
8. Remote Area Shipping
If courier coverage is limited in your location, we can ship via India Post (Speed Post) on request.
However, acceptance depends entirely on the local post office — we cannot guarantee approval.
9. Order Cancellation
Orders can be cancelled only before dispatch.
Once shipped, cancellation is not possible.
If cancelled before dispatch, refund will be processed after deducting payment gateway charges (usually ~2–5%).
10. Delivery Delays
We do not guarantee exact delivery dates because courier companies operate through multiple hubs.
Delays may occur due to:
- Weather
- Strikes
- Festivals
- Remote locations
- Courier workload
We appreciate your patience in such cases.
11. Refunds Related to Shipping
Refunds are covered under our Return & Warranty Policy.
Please refer to that page for conditions and procedures.
Contact Us
For shipping-related queries, reach us at:
Email: support@yagobotix.com
Website: https://yagobotix.com